Support
E-mailsupport@koona.appOr Settings › General › Support in the app: it adds the app version.
Report an AI answer⌘K › Report This AI Answer… in a note with a draft. The note itself is never attached.
Common problems
The shortcut does nothing
Another app may use ⌥⇧Space. Choose a new one in Settings › General.
A model won't download
With Low Data Mode on, downloads wait for Wi-Fi. Settings › AI has Resume.
I deleted a note
⌘Z right away, or Settings › Archive › Recently Deleted (30 Days).